With a passion for helping others and a desire to do the best job possible, I have been a part of the Public Safety Communications Industry since 2003. From call taking and dispatching to supervising and training, I have been involved in all aspects of 9-1-1 call center operations.
I hold a Bachelors of Science in Emergency Management with a minor in Public Safety Communications from Jacksonville State University, and I am credentialed by the National Emergency Number Association as an Emergency Number Professional.
I am currently working on my Masters in Human Environmental Sciences with a specialization in Interactive Technology at The University of Alabama, learning how technology can be used to enhance every aspect of work, especially training. I am committed to focus on developing products and services for Public Safety Communications agencies that lowers training costs, improves comprehension of material, and streamlines the training process.
For more information, visit my ePortfolio at https://sites.google.com/site/danllewisenpportfolio/